SCAM ALERT: The Charleston County Sheriff's Office will NEVER contact you on the phone and ask for payment. If you receive this scam phone call, please file a report with our agency: 843-554-2240.
Visitation
The Detention Center uses video visitation to minimize the potential introduction of contraband during the visitation process and to reduce inmate movement. In order for a inmate to receive a visit he/she must be incarcerated for at least 72 hours.
If you wish to visit an inmate, you must set up an account online at https://securustech.net/ . Be aware that an inmate may refuse to see any visitor. Out-of-state visitors who present an out of state picture I.D. may be granted one unscheduled visit if space is available.
Personal Online Only Visitation (Maximum of three 30 minutes visits per seven calendar days) Sunday through Saturday.
8:00 a.m. - 10:50 a.m. (Last schedule 10:20 a.m.)
1:00 p.m. - 4:25 p.m. (Last schedule 3:55 p.m.)
7:00 p.m. - 10:00 p.m. (Last schedule 9:30 p.m.)
Please visit https://securustech.net/ to schedule Online Visits.
*Schedule time is subject to change depending on facility's operational status.
In Person Attorney Visitation:
Monday thru Friday with the exception of County Holidays
9:00 a.m. - 11:00 a.m.
1:30 p.m. - 4:00 p.m.
7:00 p.m. - 10:00 p.m.
Money Deposits
The Sheriff Al Cannon Detention Center operates a cashless system for inmates. This means incarcerated individuals are not allowed to have U.S. currency. Every inmate in the facility has an account that allows the inmate to make purchases from the commissary. The inmate will utilize their inmate number located on their armband and their birth date to use the kiosk system in the housing units to place orders. A maximum amount of one hundred dollars can be spent each week on commissary; however all items must be stored in the inmate’s bin or box. The methods for depositing funds are listed below:
- Lobby Kiosk Deposits - Funds can be deposited into the inmates account at the Kiosk located in the lobby of the Sheriff Al Cannon Detention Center. The kiosks accept cash in the following denominations: $1, $5, $10, $20, and $100 and debit/credit cards. Kiosks are available 24 hours a day, 7 days a week.
- Deposits incur service fees which are assessed and collected by the service provider from the total amount deposited into the inmate’s account. The Detention Center does not collect any funds from these transactions.
- There is no maximum deposit for cash transactions.
- Cash Deposits are available to the inmate immediately.
- Website Deposits – Funds may be posted to inmate accounts by visiting https://www.gtlfsonlinepay.com/portal/ (Site #229405). Transaction fees and maximum deposits apply to online deposits. These funds are available to the inmate immediately following confirmation of information and funds.
- Care Packages - Family and Friends may also purchase care packages for their loved one at https://www.icaregifts.com/
- Mailed Deposits - Only U.S. Postal and Western Union money orders are accepted through the U.S. Mail. (Do not send Cash or Personal Checks via mail)
- All money orders should be made out to the Sheriff Al Cannon Detention Center.
- The inmate's name and number should only be placed on the memo line.
- Any money orders altered or made out in any other manner will not be accepted and will be returned to sender.
- For money to be available for inmates to use for Canteen it must be deposited before 8:00am on Monday.
- Telephone/Tablet Deposits – Funds may be posted to an inmates telephone or tablet account by visiting https://securustech.net/.
Indigent Inmates:
Inmates with account balances of less than $1.00 for 7 or more days are considered to be Indigent. These inmates will be eligible for select hygiene and writing materials from the commissary.
The Detention Center has contracted with a vendor to have all personal inmate mail sent to an off-site location and scanned into an electronic system. The mail will then be made available to the addressed inmates to view on the tablets. In order to ensure expedited delivery; inmate postal mail (postcards, letters, greeting cards, etc.) must be addressed as detailed below:
Failure to properly address the envelope may result in your mail being returned or delayed.
No photographs will be accepted through the postal mail. All verified legal mail, money orders, bank statements mailed directly from a financial institution will continue to be sent directly to the Detention Center. All mail will be searched for contraband. All legal mail is opened in the presence of the inmate and searched for contraband prior to the inmate receiving it.
Providing or attempting to provide contraband, (as defined by SC Law #24-13-150), to an inmate is a felony and violators will be prosecuted. These incidents will also be reported to a US Postal Inspector for review. The Detention Center does not censor or inspect outgoing mail prior to the mail being transferred to the U.S. Postal Service and does not accept responsibility for the contents of outgoing mail.
Pictures, drawings etc. will be accepted for scanning and delivered in the same manner.
Anything that cannot be scanned will be returned to sender. This includes but is not limited to paper that exceeds 8.5x 11 inches and all non-paper items.
All packages and certified mail will be returned to sender.
Property/Money Releases
Inmate's valuable property/personal property, and money may be released to any person between the hours of 7:30 a.m. - 4:30 p.m. and 7:30 p.m. - 4:30 a.m. daily provided the inmate approves and signs the Valuable Property/Cash Release Form. No cash releases will be made once a transaction has been made on the inmate's account. The only exception will be for a bondsman or an attorney. All other extenuating circumstances must be approved by a Captain or Command Duty Officer after hours. Money will be released in a check made out in the inmate's name only. Checks will not be given to inmates to be endorsed.
Telephone/Tablet Services for Inmates
Telephones:
Upon completion of the booking process, inmates will be allowed access to a telephone where they will have the opportunity to make a free local telephone call to notify their family, friends, or attorney that they have been arrested. All inmate phone calls after processing are collect calls in nature. If an inmate attempts a collect call and the call cannot be accepted for billing or blocking issues, the inmate and family member will hear a recorded message from SECURUS explaining how to set up an account. The telephone number to contact SECURUS is 800 844-6591 or visit https://securustech.net/.
Tablet Services for Inmates:
SECURUS Technologies provides handheld tablets to inmates to allow them to access specialized content and services while they are detained at the Sheriff Al Cannon Detention Center. By using the tablets, inmates will be able to receive and send messages, read available eBooks, get an education, listen to self-help and religious podcasts, access law library, listen to music, watch movies/television episodes, or play games. Tablets enable inmates to stay in touch and spend their time productively.
E-Messaging with Inmates:
In order to set up the ability to exchange messages with an inmate on the internet, friends and family will need to go to SECURUS Technologies Family and Friends website https://securustech.net/ or download the SECURUS mobile app from the Apple App Store or Google Play Store. After setting up the account and depositing enough money for a message and for the inmate’s reply, friends and family can send the message. You can also send photo or video attachments for an additional fee.
Cost: Each Message Stamp costs $0.25*. Each message costs one stamp.
Photo Attachments cost $0.25* or one message stamp
Video Attachments cost $0.50* or two message stamps
A message with a photo attachment costs 2 message stamps = $0.50* A message with a video attachment costs 3 message stamps = $0.75* Attachments may be sent with or without a message.
*Taxes are not included.
**Access to Tablet Services including messaging and subscription services is a privilege. Not all inmates have access to these services. Please confirm that services are available before depositing funds.
***If you have any questions, please call SECURUS Technologies Customer Service Representatives toll-free at 800 844-6591.
Tablet Subscription Services:
Music, Games, Movies, and TV Shows are among the popular services provided by SECURUS Technologies Unity Tablets and are available at the Sheriff Al Cannon Detention Center. To purchase these, the inmate must buy a subscription using funds that have been deposited in the inmate’s SECURUS Debit Account.
As a Family or Friend, to pay for subscription services, you will need to go to the SECURUS Family and Friend Website https://securustech.net/ or download the SECURUS app from the Apple App Store or Google Play Store. After setting up the account and depositing enough money in it to purchase the desired services, the inmate can purchase a tablet subscription for $5.00 for the 1st day with the following 29 days at no additional charge.
Once this one-month subscription is purchased, the inmate has access to the media store where they can purchase music, games and rent movies and TV shows along with other entertainment options. Purchases and unviewed video rentals will remain available to the inmate for up to one year each time the $5.00 monthly subscription is renewed.
*Taxes are not included.
**Access to Tablet Services including messaging and subscription services is a privilege. Not all inmates have access to these services. Please confirm that services are available before depositing funds at https://securustech.net/.
***If you have any questions, please call SECURUS Technologies Customer Service Representatives toll-free at 800 844-6591.
Public Fingerprinting:
The general public can come to the Sheriff Al Cannon Detention Center for fingerprinting services. Those seeking such services should check in at the visitor's window, and they will be directed to the proper location. The fee for fingerprinting is $5; please bring exact change. Fingerprint Services are available Monday - Friday from 9AM-12PM and 1PM-4PM with the exception of Holidays.